Obtaining a Card
A library card is required to check out materials, to use the public computers, and to access online resources.
Residents of Norwalk, rural Warren County, and communities participating in Iowa’s Open Access program may obtain a library card free of charge. Non-residents may purchase a card for an annual fee of $37.00.
Identification with photo, name, and current address must be provided and an application completed. Individuals under 14 years of age must have a parent or guardian provide identification and sign the application.
Replacing a Card
A lost or stolen library card must be reported immediately. Cardholders are responsible for materials checked out prior to notification.
A $2.00 fee is charged to replace a (lost, stolen, or damaged) card. Outstanding fees must be paid and overdue materials returned before a replacement card is issued.
Borrowing Materials
| DVDs |
2 days |
| Downloadable audiobooks |
7 days |
| New books |
14 days |
| Books |
21 days |
| Audiobooks |
21 days |
| Magazines |
21 days |
| Newspapers |
21 days |
| Pamphlets |
21 days |
| CD-ROMs |
21 days |
| Music CDs |
21 days |
| Genealogy |
Does not circulate |
| Reference |
Does not circulate |
Renewing Materials
Renewing materials not on hold for another individual may be renewed at the circulation counter or by telephone. A maximum of two renewals is permitted.
Returning
Returning materials may be deposited in the return slot at the circulation counter or in the outside return near the entrance of the library. The outside return is open 24 hours a day.
Overdue/Lost or Damaged Material
Fines are not charged for overdue materials. The replacement cost of materials not returned within six weeks of the due date is billed to your account. In addition, a $5.00 processing fee is charged per item. If materials are returned, the replacement cost and processing fee will be waived.
If materials are lost or damaged beyond repair, the cost of the materials must be paid or replacement copies acceptable to the library provided. In addition, a $5.00 processing fee is charged per item.
Borrowing and computer privileges are suspended until replacement costs are paid or replacement copies provided.
Payment for lost materials will be refunded if materials are returned in acceptable condition within 30 days of payment. The refund will be the amount paid minus the $5.00 processing fee.
Reserving/Requesting Material
Holds may be placed on materials currently checked out.
Materials not owned by the library may be borrowed from another library or recommended for purchase.